Starting a Courier Company – Sample Business Plan Template

Interested in small courier business ideas? If YES, here is how to start a courier business with no money and no experience. How much does it cost to start up?


Do you want to know how to start a courier business? Communication has always been important to man; just as important as the air he breathes! From the oral passage of culture from one generation to another, to the development of language and writing, to the deployment of scrolls and books; the need to pass across information, knowledge, secrets, myths orally or written, has waxed stronger. It is also undergoing an evolution, such that in the present time, the advent of the computer, followed by the internet, has ensured that communicating has now transcended borders and barriers.

Consequently, people are now able to share information and garner knowledge, from any part of the world, through media such as electronic mails (emails), social media platforms like Facebook, wechat, and whatsapp. Although people can pass across information remotely, there is still a need for the physical delivery of letters, items and parcels. This need is put in proper context, with the rise of online retail shopping platforms like Konga,  Jumia and, whose courier business set up it is to deliver goods purchased, to the door steps of customers.

Also, there are still adherents of traditional means of sending items using the postal service. Hence, the courier delivery business commands huge profit potentials in meeting this need.

The following tips can serve as guidelines to the would-be investor, seeking to maximize returns on investing in a courier business startup:

Secure Attachment to An Existing Courier Company

To successfully start a courier business in India, the investor should undergo a period of internship at an existing business venture, which handles courier service. The processes involved in a courier service business range from receipt of parcels and cargo, to sorting and processing, to inventory and register, organizing dispatch and delivery teams amongst others.

It is imperative that adequate knowledge is acquired from witnessing the day-to-day running of these critical aspects of a courier business. The objective for the investor, prior to starting a courier business, is to be exposed to the dynamics of the trade, without first having to commit scarce funds to the venture.

Draw up a Business Plan

A business plan is essential for a courier business even if it is started from home as it gives a glimpse into the projected income and expenditure, what strategies exist for market penetration and expansion, what niche areas exist that can be exploited by the business and other relevant data and information.

Register With all Relevant Authorities

To start a legitimate courier business in Nigeria, the courier business must seek and obtain all relevant documentation and certification, which should follow the registration of the business as a legal entity. The department responsible for the administration of the courier business is the Courier Regulatory Department, in the NIPOST.

For a Start, Choose Niche Areas /types of Parcel to Dispatch.

Questions to be answered include whether or not the courier business should deal with small parcels and letters or with very large cargoes. The answer to these questions, rest squarely on the capacity of the courier business to handle specific requests. The more varied the goods that the courier business from home can deliver, the higher the earning potential. However, to achieve such spread in operational activity, it must be noted that the start –up costs will be higher.

Seek Contractual Agreement with Existing Courier Business

The would -be investor in a courier business does not necessarily have to re-invent the wheel.
At times, what is required, especially for starters, is leveraging on the distribution network of older courier firms and discussing profit-sharing terms. This partnership should subsist long enough, until the startup courier business has gathered enough clientele, operating capital and other relevant parameters, to commence business fully.

Market and Advertise the Business

You could procure tee shirts and face caps with your business name printed on them. This will give the courier business a more professional reputation. Choosing a brand, even at that early stage, will give the courier business brand visibility. It will also engender favourable rating among customers. Choose a design that signifies the core beliefs, vision and mission of the courier business, and use  such  trademarks  on staff official clothing and equipment. As much as finance permits, the courier business can make placement in affordable print media.

Integrate Technology into Operations

The role of technology in running a courier business cannot be over-emphasized. For starters, it could be expedient that the haulage vehicles conveying parcels and cargoes can be tracked and monitored, by the use of vehicle trackers. Also other measures to measure distance covered, fuel consumption and engine idle time can also be monitored remotely, in order to manage costs. The use of applications for street names and locations will prove invaluable to the courier business, in achieving optimum delivery times.

Attend Refresher Courses and Workshops

The courier business must be staffed by people, who are continually been exposed to best corporate and standard practices, in the processing and handling of parcels and cargoes, all geared at achieving success in courier business.

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